Angeles City, Pampanga – A shining example of honesty and integrity was displayed by Ms. Jessa Enson Hidalgo, a Room Attendant at Eurotel Angeles, when she found and returned a significant amount of money left behind by a guest.
On December 3, 2024, while changing the linens in Room 615 after a guest’s checkout at around 8:07 AM, Ms. Hidalgo discovered PHP 23,500 on the bed. She promptly reported the incident to the hotel management, ensuring the money’s safety.
The guest, a Malaysian national, contacted the hotel to report the lost money and was deeply grateful upon learning that it had been found and secured.
Having worked at Eurotel Angeles for 10 months, Ms. Hidalgo demonstrated exceptional professionalism and honesty, reflecting the hotel’s commitment to ensuring guests’ trust and comfort. Her admirable actions serve as a testament to the values that Eurotel upholds.
Mr. Ronaldo Sebastian, Sector Head of Eurotel, commended Ms. Hidalgo and the Eurotel Angeles branch, saying, “We are incredibly grateful for Ms. Hidalgo’s exemplary honesty. Her actions not only highlight her integrity but also reinforce the trust and quality of service we provide to our guests.”
He further added, “I would also like to thank Mr. Carlo Jimenez, the Manager of Eurotel Angeles, for his excellent leadership in fostering a culture of dedication among his staff. Treating our guests like family is central to our mission, and this incident showcases that commitment.”
Eurotel Angeles takes pride in its employees, who consistently go above and beyond to deliver excellence and honesty, ensuring guest satisfaction and trust. Kudos to Ms. Jessa Hidalgo for her outstanding integrity.
For more information, visit Eurotel on Facebook (facebook.com/EurotelHotelOfficial), Instagram (@eurotelhotelph), or at Eurotel Hotel Official Website.