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Understanding customers the SMAC way

How SM’s loyalty program caters to its market by being a ‘little bit extra’

Shopping smart is when you buy what you want and earn points for your next shopping run. Fitting within your wallet is a card filled with rewarding shopping experiences at well-loved brands.

SMAC is SM’s loyalty program where the journey starts and ends with understanding their customers. This is how they do it.

Be accessible – Knowing and recognizing who their members are is at the core of SMAC. With an expansive customer base nationwide, and going beyond demographics, accessibility is a must.

Becoming a member is easy and free with SMAC. Offering a three-tiered membership, you can conveniently start with SMAC Start. You can get points for shopping at the SM Store, SM Markets, and other retail partners and enjoy experiences at Entertainment and SM Hotels.

If you are into discounts and exclusive perks, you can choose SMAC – this is the blue one where you only have to pay 200php and the card is already valid for five years. When you reach a certain amount, you will be automatically upgraded to SMAC Prestige giving you access to lounge rooms and courtesy checkout lanes.

Be exclusive – Exclusivity in the form of “rewards, discounts, freebies, and delightful experiences,” makes becoming a member even more fun.

The SM Store’s 3-Day Sale with 10% off makes shopping an even more exciting errand. Becoming a member also allows you access to members-only sale events.

Be with the right partners – One of the strengths of SMAC is not only its extensive customer base but equally diverse partners – retail and beyond. These brands “share SMAC’s passion and commitment to rewarding their most loyal customers.”

SMAC’s partners include SM Store and its retail affiliates, SM Supermarket, PLDT Home Rewards, Shell Select, and Philippine Airlines Mabuhay Miles.

Giving a “little bit extra” rewards to its loyal customers allows SMAC to create a community that makes shopping beautifully rewarding.

Written by Village Connect

In a world where free quarterly print and online publications rule, Concept and Beyond Publishing (formerly, Tesmarias Publishing) a publisher of Village Connect (VC) stands out as a pillar and a trailblazer, raising the bar for complimentary magazines with quality reads that are tailored to discriminating Filipino urbanites.

As a print and digital publication, VC strives to provide readers an insightful glimpse into the ever-changing business landscape through relevant dialogue and inclusive coverage of trending news, information, and lifestyle tidbits within (and outside) the metropolis.

On a bigger scale, VC identifies and promotes Philippine innovations in various industries and connects them with Manila’s young and upbeat populace.

Since its founding in 2011, VC emerged as a household and business name, with a monthly circulation of 50,000 copies distributed FREE in Metro Manila, VC is targeted toward select villages, multi-dwelling outfits (condominiums, serviced apartments), banks, and lifestyle facilities including salons, wellness institutes, and beauty and fitness centers. It is also exclusively carried by Figaro Coffee Shops in Metro Manila – truly living up to its goal of connecting villages and businesses.

“Get Connected and Join the Conversation”

Connecting villages to the urban world where villages and businesses come together. Your information hub for urban and corporate living.

Should you have further queries, please feel free to contact us at the telephone number, (02) 7255-1092 or mobile numbers: (0916) 704-7815 or (0939) 592-7990 or visit our website: www.villageconnect.com.ph

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