Village Connect
Astrotel is strengthening its customer rewards experience with the introduction of the Astrotel Galaxy Loyalty Card, a membership program created to give returning guests access to more benefits beyond their regular hotel stay.
The program provides members with a range of privileges, including discounts of up to 20 percent, selected promotional offers, merchandise benefits, exclusive meal offers, and other rewards available through participating Astrotel branches and merchant partners. As the network of partners expands, members may also gain access to additional lifestyle-related privileges.
According to Ms. Anna Mariel Quinto, Advertising & Promotions Manager of Astrotel, the Galaxy Loyalty Program was designed differently from conventional rewards programs that focus primarily on accumulating points.
“What makes the Galaxy Loyalty Program different is that it is not only about earning and redeeming points. We want our members to enjoy exclusive promotions and benefits from FB Astrotel and our partner merchants,” Quinto explained.
Making Membership Easier and More Secure
Astrotel has also made registration straightforward. Customers provide their mobile number and required personal information to register. An OTP or one-time password is used during the process as an added security measure to verify the member and help protect account information.
Once registered, members can take advantage of applicable Galaxy privileges and promotions, subject to the terms of each offer.
The loyalty program also complements Astrotel’s distinctive approach to hospitality. Known for its themed accommodations—including rooms inspired by space and galaxy concepts—the hotel aims to provide guests with an experience that combines affordability, convenience, entertainment, and added value.
“We want our guests to feel that every stay at Astrotel is special. Through the Galaxy Loyalty Card, we can give our members more exclusive promotions, discounts and experiences that they can enjoy whenever they visit us,” Quinto said.
Growing Beyond Hotel Discounts
A key part of the Galaxy Loyalty Program is Astrotel’s plan to collaborate with more merchants. By bringing outside businesses into its rewards ecosystem, the company intends to broaden the benefits available to members beyond hotel accommodations.
“We are open to more partners who want to join the Galaxy program so we can offer even more benefits to our members,” Quinto emphasized.
The initiative reflects Astrotel’s effort to turn occasional hotel customers into a connected community of returning guests. Rather than limiting loyalty rewards to room discounts, the Galaxy Loyalty Card is positioned as a platform for hotel privileges, dining offers, merchandise, special promotions, and partner benefits.
For guests, that means each Astrotel visit could provide more than accommodation—it can also open access to savings and exclusive experiences. For participating merchants, meanwhile, the program creates another opportunity to connect with Astrotel’s growing customer base.
With the Galaxy Loyalty Card, Astrotel is betting that rewarding customers in more practical and immediate ways can help build stronger, longer-lasting relationships with its guests.
Loading…