Village Connect
Globe Telecom continues to strengthen its position as one of Asia’s leading telecommunications companies after receiving two prestigious distinctions at the Asia Corporate Excellence & Sustainability (ACES) Awards 2026.
The company was recognized as Industry Champions of the Year for the sixth time and Top Workplaces in Asia for the eighth time, highlighting its achievements in business growth, technological innovation, customer service, and employee empowerment.
These recognitions reflect Globe’s continuing efforts to build a stronger digital ecosystem while creating a workplace that supports professional growth and innovation.
Expanding Connectivity and Improving Customer Experience
Globe’s recognition as Industry Champions of the Year underscores its ability to maintain strong business performance while responding to the increasing demand for reliable digital connectivity.
In 2025, the company recorded ₱87.6 billion in earnings before interest, taxes, depreciation, and amortization (EBITDA), demonstrating financial resilience amid an evolving telecommunications landscape.
The company also accelerated its network expansion by deploying 1,549 additional 5G sites and installing 115,082 new fiber lines, strengthening its capacity to serve more Filipino households, businesses, and communities.
Beyond infrastructure development, Globe introduced operational improvements designed to make customer transactions more efficient.
Through automation, simplified procedures, and greater employee participation, the company successfully reduced average customer waiting time from 32 minutes to just 17 minutes.
Its Globe Care Crew program further demonstrates a people-centered approach by allowing employees to experience frontline customer service firsthand and provide assistance during busy periods and disaster recovery operations.
Globe has also strengthened its cybersecurity capabilities, expanded digital solutions, and pursued initiatives that bring connectivity to underserved communities.
Building a Workplace Where Employees Thrive
Equally significant is Globe’s eighth recognition as one of Asia’s Top Workplaces, reflecting its commitment to creating an inclusive, supportive, and future-ready working environment.
The company continues to invest in employee training, career development, internal mobility, and opportunities to acquire new skills.
Employees are encouraged to explore emerging technologies, including artificial intelligence, and contribute innovative ideas that improve productivity and customer experiences.
For Globe, developing its workforce remains an essential part of maintaining business competitiveness and delivering quality services.
“These honors are meaningful because they reflect the progress we have made, but what matters most is how our people experience working at Globe. We want every Ka-Globe to feel supported, have opportunities to grow and build a fulfilling career. We will continue listening to our employees and making improvements that respond to their needs,” said Renato “Ato” Jiao, Globe Chief Human Resource Officer.
Moving Forward Through Innovation and People
Globe’s double victory at the ACES Awards 2026 reinforces the importance of combining business excellence with meaningful investments in people.
As digital transformation continues to reshape industries, Globe remains focused on strengthening its networks, improving customer experiences, and empowering employees to contribute to the company’s long-term success.
The recognitions also highlight how technological progress and a strong workplace culture can work together to create sustainable business growth.
For more information, visit www.globe.com.ph or www.createeverydaypossibilities.com.
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